The Impact of Talkscape's Powerful Survey Feedback Platform
30
+ hrs
saved per month on analysis and reporting
Actionable insights from real voices
35
% +
engagement lift
20
% +
decrease in staff turnover
400
% +
return on investment
Decisions powered by authentic voice
Designed for People Leaders, engagement specialists, and community services that need rigour without friction
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Act fast on what matters
With Talkscape you can turn spoken comments into priortised actions, and track impact to outcomes.
Build staff engagement and reduce turnover
With Talkscape you can make it safe to speak up, convert themes into visible actions, and cut preventable exits.
Ensure services meet community needs
With Talkscape you can capture continuous client voice, adapt programs quickly, and evidence impact for boards and funders.
How it works
1
Capture authentic voice
People speak on computer or mobile. They remain anonymous with optional voice modulation.
2
Analyse with AI at scale
AI clusters themes, subthemes, sentiment and emotion. We support you to customise the model to your local context.
3
See, hear and share insights
Interactive dashboard with playable quotes, filters and trend comparisons.
4
Act and track impact
Quarterly workshops to identify actions, track changes over time, and link to outcome metrics
PRODUCT SNAPSHOT
One workspace for listening and action
-
Set up in less than 1 hour
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Target insights and summaries your execs love
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Integrates with BI tools
What our customers say
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Paul Jones, Director of Insights
We cut reporting time by 95% and moved straight from thousands of comments to actionable insights.
"
Kelly McDonald, Chief Operating Officer
"
Talkscape gave us the clarity to make confident decisions while keeping people's voices at the centre.
Hearing tone and emotion showed hidden issues, and turnover dropped by 15%.
"
James Patel, HR Director
Frequently asked questions
Most teams launch a pilot in a week. We'll help you with questions and reporting templates. The actual set up time from your end is less than 1 hour. This is in planning the questions, and preparing the communications for the group you want to get feedback from.
Yes, default is anonymous. Voice changing AI is available to make you sound like someone else, while still retaining your emotion and intent.
Yes. Track themes alongside outcomes such as nps, retention, satisfaction, or equity measures
Secured in Amazon AWS, with tenant-level storage and strong data governance protocols
